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Leak Detection & Repair
Providing Expert Plumbing Services in the Greater Los Angeles Area

Leak Detection Pasadena

Fast Help For Hidden Leaks From The Plumbers In Pink

Water where it should not be is stressful, especially when you cannot see where it is coming from. Hidden plumbing leaks can damage walls, floors, and ceilings, raise your water bill, and create conditions for mold. At New Image Plumbing & Rooter, we provide local leak detection Pasadena property owners can turn to when they need calm, clear answers and a fast response.

We are a family-oriented plumbing company based here in the community, and our team is on call 24/7 to help with urgent leak concerns in homes and businesses. When you see our pink trucks pull up, you know you are working with plumbers who listen first, explain what is happening, and walk you through your options before any plumbing leak repair begins. We offer free estimates and transparent pricing so you know what to expect from the start.

Protect your plumbing system and prevent water damage, call New Image Plumbing & Rooter at (626) 788-8260 or contact us online to get started.

Why Homeowners & Businesses Call Our Plumbers In Pink

When you are worried about a leak, you do not want guesswork or rushed answers. You want a team that takes your situation seriously and communicates clearly. That is why so many of your neighbors call our pink trucks when they suspect a plumbing problem. We built our company around the idea that we should treat each property as if it belongs to our own family, and that shapes how we show up, how we talk with you, and how we complete the work.

Clients describe our plumbers as respectful, knowledgeable, and easy to work with. We take time to explain what we find, whether it is a pinhole leak in a copper line behind a wall or a failed fitting under a slab. Our 5.0 ratings on multiple review platforms reflect consistent feedback about fair pricing, honest recommendations, and clean work areas when we finish. You have likely seen our distinctive pink trucks around Pasadena, La Cañada Flintridge, or Arcadia, which makes it easy to recognize us when we arrive.

Accessibility is another reason people choose us. We answer leak emergencies around the clock, and our dispatchers connect you directly with our team rather than an answering service. Commercial clients have shared that we arrived quickly during critical situations, including weekends, so they could keep their doors open. We also have Spanish-speaking technicians, so you can talk about your leak and your options in the language you are most comfortable with.

What To Do When You Suspect A Leak In Your Property

If you think you have a leak, you are already ahead by acting quickly. Some leaks show themselves clearly, such as water dripping from a ceiling or a puddle under a sink. Others are more subtle, such as a musty smell, warm spots on a floor, the sound of running water when everything is off, or a sudden jump in your water bill. Any of these can be an early warning sign that water is escaping somewhere it should not be.

Safety and damage control come first. If you see active water coming from a pipe, ceiling, or wall, and it is safe to reach your main water shutoff, turning that off can reduce further damage until we arrive. If you are not sure where the shutoff is, or if it is difficult to reach, we can talk you through options over the phone when you call. For ceiling leaks or sagging drywall, avoid standing directly under the affected area, and move valuables if you can do so safely.

Once you have taken any immediate steps that feel safe, your next move is to contact a plumber who handles both detection and repair. When you call New Image Plumbing & Rooter, you talk with a real person who will ask a few questions about what you are seeing and hearing. This helps us prioritize your call and send a technician prepared with the right tools for your situation. Our goal is to arrive promptly, assess the leak, and explain what is happening in clear, simple terms so you can make informed decisions.

How We Find Hidden Plumbing Leaks With Minimal Disruption

Finding the exact source of a leak can be more complex than spotting the water damage on the surface. Water often travels along framing, pipes, or slabs before it appears, especially in older homes and commercial buildings. Our approach is to combine practical experience with modern tools so we can pinpoint the problem and limit how much we need to open walls, floors, or ceilings.

Our Step-By-Step Leak Detection Approach

We usually start with a detailed visual inspection and conversation with you. We want to know when you first noticed the issue, what sounds or smells you have picked up, and whether anyone has done recent plumbing work in the area. From there, our plumbers may use listening techniques, pressure tests, or camera inspections inside pipes to track down the source. Camera inspection is especially useful for leaks inside drain or sewer lines because it lets us see inside the pipe without excavation.

Why Local Conditions Matter For Leak Detection

Many properties here have slab foundations and a mix of older and newer piping materials. In some Pasadena neighborhoods, galvanized or cast iron lines have been in place for decades, and nearby tree roots can add extra stress. Hard water in the region can also contribute to mineral buildup that weakens fixtures and joints over time. We factor these regional conditions into our diagnostics, which helps us focus on the areas most likely to cause trouble and avoid unnecessary guesswork.

Clear Communication Throughout The Process

Throughout the process, our plumbers explain what they are doing and why. If we use a camera, we can show you what we see so you understand the condition of your pipes. When we identify the source, we walk you through the location, the likely cause, and the repair options that fit your property and budget. This way, leak detection is not a mystery. It is a clear, step-by-step process you are part of from start to finish.

Leak Repair Solutions That Protect Your Home Or Business Long Term

Once we find the leak, the next question is how to fix it in a way that makes sense for you. Some leaks come from a loose fitting or a short section of damaged pipe that can be repaired with a focused fix. Others point to a larger issue, such as aging lines that have reached the end of their useful life or repeated leaks in the same area. Our role is to explain the options clearly and help you choose a path that balances urgency, cost, and long-term reliability.

Common Leak Repair Options

Typical plumbing leak repair work might involve replacing a corroded section of copper line, repairing a leaking valve, addressing a failed connection near a water heater, or accessing and repairing a slab leak. For drain or sewer leaks, solutions can range from spot repairs to more extensive line replacement, depending on what we find. We discuss the pros and cons of each approach, how invasive the work will be, and any steps you might need to take, such as coordinating with other trades for drywall or flooring after plumbing repairs.

Respect For Your Property

Our team focuses on keeping the work area as contained and tidy as possible. We put down protective coverings where we can, organize tools so walkways stay clear, and clean up thoroughly when we are finished. We strive to complete repairs efficiently so you can get back to normal daily life or business operations. Before we leave, we review the work performed, answer your questions, and go over any warranties that apply to our services or to products we have installed.

By approaching leak repair with both immediate and long-term needs in mind, we work to reduce the chance that you will face the same problem again soon. Whether we are fixing a single leak or discussing a larger project such as repiping, our goal is to provide straightforward recommendations that respect your property, your schedule, and your budget.

Local Leak Challenges In Pasadena & How Our Team Addresses Them

Properties in this area face a mix of conditions that can contribute to leaks. Many neighborhoods have homes that were built decades ago, with original plumbing still in place. Over time, materials like galvanized steel and older copper can develop pinhole leaks or corrode from the inside out. In addition, mature trees throughout the community can send roots toward underground lines, which can crack or displace pipes and create slow leaks that go unnoticed until damage appears.

Soil movement around slab foundations can also play a role in slab leaks. Small shifts can put stress on buried pipes, causing joints to weaken or lines to crack. Hard water is another factor, as mineral deposits can build up in fixtures, water heaters, and supply lines. This buildup can shorten the life of components and increase the likelihood of drips or leaks at connections.

Our plumbers see these patterns every day, and we use that regional knowledge to guide both detection and repair. When we arrive at a Pasadena home with an unexplained high water bill, we already know to consider slab leaks, older supply lines, or irrigation issues as possible culprits. In commercial corridors where restaurants and salons operate, we pay close attention to high-use fixtures, water heaters, and specialty plumbing that may be under constant demand. This familiarity with local conditions helps us provide more accurate assessments and solutions that account for what tends to fail in this area.

Straightforward Pricing, Free Estimates & Flexible Options

Cost is one of the biggest worries when someone calls about a leak. We recognize that plumbing problems often come without warning and can create real financial pressure. That is why we start with free estimates and clear explanations of what the work will involve. Before we begin a plumbing leak repair, we walk you through the recommended solution, the materials involved, and the estimated labor so you understand exactly what you are approving.

How Our Pricing Approach Works

Clients often mention in their reviews that they were relieved to find our pricing fair and transparent. Many came to us after calling other companies and not getting clear answers or feeling pressured to agree to additional work they did not fully understand. Our approach is different. We identify what truly needs attention, explain any additional findings, and then let you decide how to proceed without pressure. If there are options at different price points, we outline them so you can choose what fits your situation.

Financing & Payment Flexibility

We know that larger repairs, such as addressing a major slab leak or replacing sections of aging pipe, can be a significant investment. To help, we offer financing options and accept multiple forms of payment, including major credit cards. Our goal is to make necessary repairs attainable without sacrificing quality or cutting corners. By combining free estimates, transparent pricing, and flexible payment options, we work to remove as much stress from the financial side of leak repair as possible.

Residential & Commercial Leak Services From A Family-Oriented Team

Leaks affect every type of property, from single-family homes to busy commercial spaces. Our plumbers are equipped to handle both, which means you can rely on one team whether you are dealing with a dripping ceiling in your home or a leak that threatens to shut down your business. We regularly work in houses, townhomes, multi-unit buildings, and commercial properties such as restaurants, salons, offices, and small retail spaces.

Tailored Service For Different Property Types

In homes, we focus on protecting your living spaces, minimizing disruption, and communicating clearly with you about what we find behind walls, under floors, or near your water heater. For landlords and property managers, we understand that multiple residents may be impacted by a single leak, so we coordinate access and timing carefully. In commercial settings, we know that every hour of downtime matters. Our team works efficiently and communicates with managers or owners about how the leak and repair process may affect operations so you can plan around it.

Communication & Long-Term Relationships

Throughout every type of project, our family-oriented philosophy guides how we interact with you and your property. We respect your time by arriving when we say we will, and we respect your space by keeping our work areas as neat as possible. Our Spanish-speaking technicians help ensure that communication is clear with every member of your household or staff. Whether we are handling a small fixture drip or a complex building leak, we aim to build a long-term relationship, not just complete a one-time job.

Whether it’s a small drip or a major hidden leak, call New Image Plumbing & Rooter at (626) 788-8260 or reach out online now.

Frequently Asked Questions

How fast can your team get to my property for a leak?

We respond to leak calls as quickly as we can, and our team is available 24/7 for urgent situations. Actual arrival times depend on factors like your location, traffic, and how many emergencies we are already handling at that moment. When you call, our dispatcher will ask a few questions to understand how severe the leak appears and will prioritize calls where active water is flowing or property damage is likely to increase. In many cases, we are able to offer same-day service, and reviews from clients mention that we arrived sooner than they expected, even during evenings or weekends.

Will you have to tear open my walls or floors to find the leak?

We work to locate leaks with as little disruption to your property as possible. In some cases, we can identify and access the leak through existing openings or from areas like crawlspaces, attics, or utility rooms. When a leak is hidden behind walls, beneath floors, or under a slab, it may be necessary to open a small section to reach the damaged pipe. Before we do that, we explain why it is needed, where we plan to open, and how we will protect the surrounding area. Our use of tools such as camera inspections and pressure testing helps us narrow down the location so any opening is as targeted and minimal as we can make it.

How much does leak detection and repair usually cost?

The cost of leak detection and repair varies based on where the leak is, how accessible it is, and how much damage has already occurred. For example, finding and fixing a visible leak under a sink is usually simpler than tracking down a slab leak under a finished floor. We provide free estimates after assessing your situation so you know what to expect before work begins. During that conversation, we explain each line item, answer your questions, and discuss any available options at different price levels. Clients tell us they appreciate that we do not add hidden fees or push unnecessary services, and that our pricing feels reasonable compared to the disruption a leak can cause.

Can you handle both finding and fixing the leak in one visit?

In many situations, we can diagnose the source of the leak and complete the plumbing leak repair during the same visit. This is especially true for accessible leaks in fixtures, visible piping, or areas we can reach without major demolition. For more complex issues, such as significant slab leaks or large sections of failing pipe, we may need to schedule follow-up work or coordinate timing with you to minimize disruption. When we arrive, our trucks are stocked with a wide range of materials and tools so we are ready to begin repairs as soon as you approve the plan. We always explain what we can complete immediately and what might require additional steps.

Do you work with both homes and commercial properties?

Yes, our team serves both residential and commercial clients. We handle leaks in single-family homes, condos, and multi-unit buildings, as well as businesses such as restaurants, offices, and personal care facilities. Each property type has its own considerations. For example, a leak in a restaurant kitchen can threaten food service and revenue, while a leak in a multi-unit building can affect several residents at once. We tailor our planning, scheduling, and communication to fit your setting, and we keep you updated so you can manage tenants, customers, or staff while we work.

Can I speak with someone in Spanish about my leak problem?

Yes, we have Spanish-speaking technicians and team members available to assist you. From your first phone call through completion of the job, we can communicate in Spanish so you fully understand what we are finding, what your options are, and what it will cost. We believe that clear communication is essential, especially when dealing with something as important as water damage and repairs. Our bilingual approach helps remove confusion and ensures that you can ask every question you have in the language that feels most comfortable.

What can I do right now to limit water damage before you arrive?

If it is safe to do so, turning off the main water supply to your property can slow or stop many active leaks. This valve is often near the street or where the water line enters the building. If you cannot find it or are unsure how to operate it, you can ask our dispatcher for guidance when you call. Moving belongings away from wet areas and placing a bucket or towels under drips can also help reduce damage while you wait. We do not recommend climbing into unsafe areas or attempting repairs on pressurized lines yourself, especially if electrical components or structural damage may be involved. When you contact us, we can talk you through simple, safe steps until our plumber arrives.

Call New Image Plumbing & Rooter For Leak Help You Can Rely On

When you suspect a leak, you deserve a calm, capable team that can respond quickly, find the source, and repair it with care. At New Image Plumbing & Rooter, we provide leak detection Pasadena property owners can depend on, along with thoughtful repair options, transparent pricing, and a family-oriented approach. From the first phone call to the final walkthrough, our goal is to protect your home or business and give you clear information every step of the way.

Whether you are dealing with an urgent leak or planning repairs to address ongoing issues, our plumbers in pink are ready to help, day or night. We bring local experience, modern tools, bilingual service, and a commitment to respectful, clean work to every job.

To schedule a free estimate or request urgent leak help, call (626) 788-8260.

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Our Reviews

Hear From Our Happy Customers

At New Image Plumbing & Rooter, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    "Our contractors couldn't even keep up because NIP was so fast and efficient."
    We were worried about cost but NIP helped us from A to Z, not only identifying areas we could adjust to make our budget, but they completed everything way faster than expected.
    - Michael B
    "Extremely Helpful"
    My experience with Pierre Ayala from New Image Plumbing & Rooter was exemplary. I would highly recommend him, he was extremely helpful.
    - Hakimah A.
    "Respectful & Knowledgeable"
    New Image Plumbing & Rooter did very good, professional work on our sewer line blockage. Respectful, and knowledgeable. Highly recommended.
    - Tevan T.
    "Great Job"
    I got my shampoo bed installed today by New Image Plumbing, and they did a great job! Thank you again New Image Plumbing for helping Posh Me Pretty’s scalp treatments become a reality!
    - Armine G.
    "Very Pleased"
    I am very happy with their above-and-beyond service..  very pleased with the outcome and would turn to them for future projects.
    - Steve J.
    "Fast & Reasonable"
    Got the leak fixed and the pressure regulator installed for a very good price. Thank you, Pierre, for your hard work! We will definitely be using you for all of our plumbing needs!
    - Joe A.
    "Very Thorough"
    Great job and left everything very clean and neat. We have hot water again! Definitely going to call on them again in the future.
    - C. O.
    "Honest & Efficient"
    The repairs were completed in less than 30 mins and the cost was much less than we expected for a commercial business. Thank you, New Image, for being honest and for treating us with respect at our place of business.
    - Julian B.

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